What Resetting Your Encryption Data Does on iPhone, iPad, or Mac

• Resetting your encryption data will delete some information from your device, but you will retain photos, videos, and texts.
• This error message pops up sometimes when trying to sign into iCloud on a new device.
• You may experience this error due to a bug, glitch, or technical error, or if you don't have another Apple device nearby to approve your new one.

What does resetting end-to-end encryption do?

Resetting end-to-end encryption will delete some settings and data, but not all. Thankfully, if you're forced to reset your end-to-end encryption data, you won't lose your photos, videos, or text messages. According to Apple, the following information will be deleted if you reset your end-to-end encryption data and will need to be re-entered once you set your device up: Home data Health data Keychain (saved passwords) Payment information Siri information Wi-Fi network information

Why does this message appear?

This error often appears when signing into iCloud on a new device. There are a few reasons that you may run into your device prompting you to reset your end-to-end encryption data: You aren't able to approve your device from a trusted device. This could be due to an Apple bug, a technical issue, or not having another trusted device nearby to use for the approval process. Two-factor authentication couldn't identify your device due to a technical issue or glitch. Your encrypted data was corrupted (potentially due to a software bug, glitch, or technical issue) and couldn't be verified.