Normal Restart
Press and hold either volume button and the top button at the same time. Do this until you see the power off slider. If your iPad has a Home button, you'll just need to press and hold the top button until the power off slider appears.
Drag the slider to the right. This will power off your iPad. Wait at least 30 seconds before continuing to the next step.
Press and hold the top button until the Apple logo appears. You should see your iPad's lock screen in a few moments. When you restart your iPad, you'll need to unlock it again with your passcode or Face ID. If your iPad is frozen or unresponsive, you can try a force restart instead.
Force Restart
Quickly press and release the volume button closest to the top button. This will vary depending on your iPad model. If your iPad has a Home button, simply press and hold the top button and Home button at the same time. Release both buttons when the Apple logo appears.
Quickly press and release the volume button farthest from the top button. This will vary depending on your iPad model.
Press and hold the top button. This is the iPad's lock button. Wait for the Apple logo to appear.
Release the top button. You should see your iPad's lock screen in a few moments.
Troubleshooting
Charge your iPad. If your iPad is frozen or unresponsive, it may be running out of battery. In this case, leave it plugged in for at least an hour before you try to restart it again. Make sure to use the proper charging block. If the wattage is too low, your iPad will take longer to charge.
Reset your iPad. You'll need to connect your iPad to a computer. If you're using a Mac, open the Finder. If you're using a Windows PC, open iTunes. Locate your iPad on your computer, and then do the following: On iPads without a Home button: Quickly press and release the volume button closest to the top button. Quickly press and release the volume button farthest from the top button. Press and hold the top button. Continue holding as the iPad begins to restart. On iPads with a Home button: press and hold the Home button and top button. Wait for the recovery mode screen to appear on the iPad. On your computer, select Update from the pop-up menu. Wait for the iPad to update.
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