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Using Settings
Make sure your Android is connected to Wi-Fi. In order to download and install an update, your Android must be connected to Wi-Fi, not cellular data. Depending on your Android, you may also need to plug your Android into its charger or have it charged to a certain point (e.g., 50%) before you can install an update.
Open your Android's Settings. Swipe down from the top of the screen, then tap the gear-shaped "Settings" Android 7 Settings icon in the top-right corner of the resulting drop-down menu. On some Androids, you'll need to swipe down using two fingers.
Scroll down and tap System. You'll find this option at the bottom of the Settings page. On a Samsung Galaxy, you'll tap Software update instead.
Tap About phone. It's near the bottom of the System page. If you're using a Google Android (e.g., the Pixel), you may instead tap Advanced here. On a Samsung Galaxy, you'll tap Download updates manually or Download and install instead. If you're using an Android tablet, you'll instead tap About tablet here.
Tap the Update option. This option's name will vary, but you'll find it somewhere on the "About phone" (or "Download updates manually" if you have a Samsung Galaxy) page. You may first have to tap a Check for updates button to search for an available update.
Follow any on-screen instructions. Depending on your Android, you may have to tap through a few on-screen prompts (e.g., enter your passcode and confirm the update) before the update will begin installing.
Wait for your Android to finish updating. This can take upward of half an hour. Once your Android finishes updating and restarting, the newest available version of the operating system should be installed on your phone.
Using a Computer
Download your Android manufacturer's desktop software. This step will vary depending on your Android's manufacturer, but you'll usually find the desktop software in the "Downloads" section of the manufacturer's "Support" page. Common Android manufacturers' software download instructions are as follows: Samsung — Open the Kies download page, scroll down, and click KIES DOWNLOAD (on Mac, you'll click SMART SWITCH instead). LG — Open the LG PC Suite page, scroll down, and click the operating system (e.g., Windows) you want to use. Sony — Open the Xperia Companion download page, then click Download for Windows or Download for Mac OS. Motorola — Open the Motorola Device Manager download page, then click Download for Windows or Download for Mac.
Install the desktop software. Double-click the downloaded software setup file, then follow the on-screen prompted. On a Mac, you'll usually click and drag the manufacturer's software logo onto the Applications folder shortcut. You may also need to verify the software before you can install it.
Find and download an available update file. If your Android's manufacturer has an update available, you'll usually find it in the "Downloads" section of the "Support" page; you'll also most likely have to select your Android's type and model to find the proper update file. Clicking the update file's name or Download button will usually prompt it to download. If you don't find any update files listed on the page, there aren't any new updates available for your Android.
Connect your Android to your computer. Plug the USB end of your Android's charger cable into your computer, then plug the other end into your Android. If you have a Mac, you may need to buy a USB 3.0 to USB-C adapter for your computer in order to be able to connect the charger cable.
Open the manufacturer's desktop software. Click or double-click the app icon for the desktop software you installed. You can also type the software's name into Start Windows Start (Windows) or Spotlight Mac Spotlight (Mac) and then click or double-click the name in the search results.
Find and click the Update option. This option's location will vary depending on your software. For example, in Samsung Kies, you must first click the Tools drop-down menu and then click Update.
Select your update file when prompted. Click once the update file that you downloaded to select it, then click Open to confirm. You may first have to click a Choose file or Browse button in order to select the update file.
Follow any on-screen prompts. The installation process will vary depending on your software and Android model, so click through any of the program's on-screen prompts until the update begins. Do not disconnect your Android from your computer until after the update is complete.
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